Support

Contact us

Email asknewvio@7dimensions.consulting. We reply within 1 business day, Monday to Friday, US Eastern time.

Please include your Excel version, Windows or Mac, and what you were doing when the issue occurred. Do not send confidential financial data.

Publisher: 7Dimensions Consulting, 7Dimensions Products, LLC, 24681 Padstone Drive, South Lyon, Michigan, USA.

Common questions

How do I install Newvio?

See the download and install guide.

The Newvio tab is missing.

Restart Excel, then check Insert › My Add-ins. On Mac, confirm the add-in is enabled under Insert › My Add-ins.

How do I manage or cancel my subscription?

Use the link in your Paddle receipt email, or contact us. See also the refund policy.

I need an invoice or want to update billing details.

Invoices come from Paddle, our Merchant of Record. Use the link in your receipt email to download them or update your details.

Which Excel versions are supported?

Newvio supports Excel for Microsoft 365 on Windows and Mac.